Loxavira Aquaponics Limited
1 Grand Canal Square, Dublin 2, D02 P820, Ireland
Phone: +353 1 554 7112
General: [email protected]
Privacy: [email protected]
1) Introduction and scope
Loxavira Aquaponics Limited (referred to as “Loxavira”, “we”, “us”, or “our”) operates an Irish aquaponics farm and provides information about our systems, products, sustainability practices, tours, and partnership enquiries through this website.
This Privacy Policy applies to personal data we collect from visitors and prospective customers when they browse the site, contact us, or interact with our cookie preferences. It covers data collected through server logs, web forms, cookies, and analytics technologies that help us understand how the site is used.
This policy does not cover third-party websites that you may reach via external links. Those websites have their own privacy practices. We recommend reading their privacy policies before providing any personal data.
2) Personal data we collect
We collect only the information that is reasonably necessary to operate the website, respond to enquiries, and improve the site experience. Depending on how you interact with us, we may collect:
- Full name (as provided in forms)
- Email address
- Phone number (optional, if you provide it)
- IP address and approximate location (derived)
- Device and browser information (type, version, language)
- Pages viewed, navigation paths, time on page, referrer
If you use our contact form on /contact/, we collect the content of your message, the topic you choose (for example, tours, products, partnerships, or technical questions), and the consent checkbox status. This helps us route your request and respond accurately. Please do not include sensitive personal data in your message (for example, health information or financial account details). We do not request that kind of information.
We do not knowingly collect special category data (such as health, biometric, or political opinions). If you voluntarily include it in a message, we will use it only to address your request and may delete it or redact it where appropriate.
3) How we collect data
We collect personal data using the following methods:
- Web forms: When you submit an enquiry through the contact form, you provide your name, email, and message. Phone is optional.
- Cookies and local storage: Our cookie banner stores your cookie choice in your browser’s local storage so we can remember your preference.
- Analytics tools: We may use Google Analytics 4 to understand how visitors use our pages and to improve navigation and content. Analytics is enabled only when you accept analytics cookies through our banner, where applicable.
- Server logs: Like most websites, our hosting infrastructure logs technical details such as IP address, user agent, requested URL, and timestamps for security and troubleshooting.
- Marketing pixels (if enabled): If we run Meta (Facebook/Instagram) advertising and you consent to marketing cookies, we may use the Meta Pixel to measure campaign performance and build remarketing audiences. We do not enable marketing pixels without consent where consent is required.
We do not use hidden forms, pre-ticked boxes, or deceptive design patterns to obtain consent. Cookie choices are stored as your explicit selection.
4) Legal basis for processing (GDPR Article 6)
We process personal data only when we have a lawful basis under the GDPR. Depending on the context, we rely on:
We rely on consent for non-essential cookies and similar technologies, including analytics and marketing cookies where required. You can withdraw consent at any time by changing your cookie settings (for example, clearing site data in your browser, then choosing again when the banner reappears).
If you contact us to arrange a tour, request product availability, or discuss a partnership, we process your enquiry details as steps you request prior to an agreement. This includes responding to your questions and coordinating practical arrangements.
We may process limited technical data and server logs to maintain the security and performance of our website, prevent abuse, and understand aggregate site performance. Where we rely on legitimate interests, we balance our interests against your rights and expectations and use minimal data.
In some cases we may need to keep records to comply with legal obligations, respond to lawful requests, or handle disputes. When this occurs, we limit access and retain data only as long as required.
5) Why we use your data (purposes)
We use personal data for clear operational purposes connected to running our aquaponics farm site and responding to enquiries. These include:
- Responding to enquiries: replying to messages, confirming tour arrangements, and addressing product or technical questions.
- Customer support: providing follow-up information you request, such as handling notes, availability windows, or system explanations.
- Website security: protecting the site from malicious activity, fraud attempts, and misuse.
- Analytics (consent-based where required): understanding which pages are helpful, how visitors navigate, and where content can be improved.
- Marketing measurement (consent-based where required): evaluating advertising performance, such as which campaigns lead to contact enquiries.
We do not sell personal data. We do not use personal data to make automated decisions that produce legal or similarly significant effects about you.
6) Data retention
We keep personal data only as long as necessary for the purpose it was collected, then delete or anonymise it. Typical retention periods are:
If you request deletion, we will delete or anonymise your data unless we must keep it for legal reasons. If legal retention is required, we will restrict use and limit access.
8) International transfers
We are based in Ireland and aim to keep processing within the European Economic Area (EEA) where possible. Some service providers (such as analytics or advertising platforms) may process data outside the EEA, including in the United States.
When personal data is transferred outside the EEA, we use one or more safeguards recognised by the GDPR, such as:
- EU Standard Contractual Clauses (SCCs): contractual commitments designed to protect data transferred internationally.
- Adequacy decisions: where the European Commission has determined the destination provides an adequate level of protection, where applicable.
You can request information about the relevant safeguard for a specific provider by emailing [email protected].
10) Your rights under the GDPR
If you are in the EEA, you have rights over your personal data. These rights are not absolute and may be limited in certain situations (for example, where we must keep data to comply with legal obligations). Your rights include:
You can request confirmation of whether we process your data and receive a copy of the data we hold about you.
You can ask us to correct inaccurate data or complete incomplete data.
You can request deletion of your personal data in certain cases, including where data is no longer needed or where you withdraw consent.
You can request that we restrict processing in certain cases, such as while a dispute over accuracy is being resolved.
You can request a portable copy of data you provided to us, where processing is based on consent or contract and carried out by automated means.
You can object to processing based on legitimate interests. We will stop unless we have compelling legitimate grounds or need data for legal claims.
Where we rely on consent (for example, analytics or marketing cookies), you can withdraw it at any time. Withdrawal does not affect processing that occurred before withdrawal.
To exercise any rights, email [email protected]. Please include enough information for us to identify your request (for example, the email address you used to contact us).
11) Children’s privacy
Our website is not directed at children under 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided personal data to us, please email [email protected] and we will take appropriate steps to delete the information.
Educational tours and group visits may involve schools or youth groups, but enquiries should be made by an adult organiser. Any names or contact details for organisers are handled as described in this policy.
12) Security measures
We use reasonable organisational and technical safeguards to protect personal data against loss, misuse, and unauthorised access. These measures include access controls for business email accounts, least-privilege access to administrative systems, and security monitoring on hosting infrastructure.
No website can be guaranteed fully secure. If you suspect a security issue involving this website, contact us at [email protected] and we will investigate.
13) Changes to this policy
We may update this Privacy Policy to reflect changes in legal requirements, our services, or our technology. When we make changes, we will update the “Last Updated” date at the top of this page.
If the changes are significant, we may provide additional notice on the website (for example, a banner) or by email if you have an active enquiry relationship with us and the update is relevant to that relationship.
Last Updated: January 15, 2026
14) Contact details and complaints
If you have questions about this policy, want to exercise your rights, or want to request deletion, contact our privacy email: [email protected].
You can also contact us by post or phone:
Loxavira Aquaponics Limited
1 Grand Canal Square, Dublin 2, D02 P820, Ireland
Phone: +353 1 554 7112
Privacy: [email protected]
General: [email protected]
You have the right to lodge a complaint with the Irish supervisory authority if you believe our processing infringes data protection law:
Data Protection Commission (Ireland)
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland